How do I know if my windows need to be replaced?

If you are reading this, you realize your windows need help. Some sure signs are leaks, drafts, hazy glass, or high energy costs.

 

What is covered by a Life Time Warranty?

Most companies offer only the manufactures warranty on the windows and 2-5 year guarantee on the installation. At Five Star Windows we can confidently offer a Full Life Time Warranty on Installation, that covers you for as long as you own your home.

 

What is the difference between Retro-Fit and Nail Fin installation?

Retrofit windows are installed into the old metal window frames and are just tacked on to the exterior with adhesive. New-construction windows are secured to the frame of the house by nailing flanges. The cost difference is related to the removal and repair of existing window trim and siding.

 

How do I decide between the Retro-Fit and Nail Fin Installation?

If your current window frames have mold or leaking moisture into your home, retrofit windows will only cover up these symptoms and will potentially cause more damage to your home. Also because of the way retrofit windows are adhered to the exterior of the house, they can only stay water tight for a short period of time. 1 in 5 windows will leak or have mold within 5 years.

 

Nail Fin installation is a more difficult type of installation and requires a company with experience and expertise in matching stucco, this is why most companies choose to primarily install retrofit windows. The advantages of a nail fin installation are tremendous. Sealing the new windows and doors to the existing house framing and tying in the current vapor barrier with new flashing will insure that your new windows will last the lifetime of your home.

 

How much money can I save on my utility bills by replacing my windows?

Energy savings depends on a number of variables but the average utility bill can be reduced by 15% - 25%

 

What do I have to do to prepare for my window installation?

We request that computers are unplugged and covered and fragile objects around or on the windows are removed, we take care of the rest. We can help you move the furniture , take down the window blinds and shades and put everything back at the end of the job, we even take off the window stickers and clean the windows for you.

 

How do I make sure that I reduce noise when I replace my windows?

Upgrading your windows to double pane will make a significant difference in most cases, however in situations where you have street noise or loud neighbors there are a variety of options available.

 

How can I make my rooms feel bigger?

The easiest way to make any room feel bigger especially the kitchen, is to install a bay window. A bay window over the kitchen sink is the most impressive and popular design change we make.

 

Do windows all come with screens?

All operating windows and sliding doors come with screens. Some French in-swing and out-swing doors do not.

 

What should I use to clean my new windows?

Soap and water work very well but any non-abrasive glass cleaner will work on new windows.

How do I decide on what kind of material my windows should be made of?
If you never want to paint your window frames and white and tan are good colors for you, vinyl will be the perfect choice.
If you want a variety of exterior color choices or may want paint in the future, your best choice will be fiberglass.
If you want to stain your windows, wood or wood clad fiberglass will meet your needs.

 

Will you leave any window openings exposed over night?

Absolutely not, when a window is removed a new window will be installed before the installers leave for the day.

 

Will my window coverings fit after my windows are installed?

In most cases window coverings will fit within the same openings. Vertical blinds mounted on the inside of the window opening have problems from time to time but one of our experts can check it out on the initial visit and tell you for sure.

 

What will happen with my current alarm system?

On a hard wired system we remove the contacts from the alarm wires, remove them from the old windows and pull the wires through the new window frame. We can’t re-attach the contacts because only a certified alarm contractor can do that, we leave it ready to go for your provider. On wireless systems, we will remove the contacts and your alarm contractor will need to re-install.

How long does it take to get my new windows?
The lead time is usually from 5-7 weeks.